Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-weslaco-texas.primarycareaid.com (hereafter referred to as “Elderly Care Weslaco Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user
  2. Browsing or interacting with our websites
  3. Subscribing to newsletters, emails, or any form of communication from us
  4. Providing personal information through our online forms or surveys

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories of data collected include:

  1. Account Information: This includes user names, email addresses, and passwords used to access our services.
  2. Payment Details: We securely process payment information for transactions made through our platform.
  3. Financial Data: We may collect financial records to verify and process payments, but we do not store sensitive financial data for extended periods.
  4. Purchase History: Details of your purchases on our site are stored for order fulfillment and customer support purposes.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data may be collected to personalize content.
  6. Location Data: With your consent, we access location information to provide location-based services.
  7. Feedback and Reviews: We encourage user feedback and reviews, which include personal contact details for verification purposes.
  8. Social Media Information: When you interact with our social media pages, we may collect data from these platforms (with your permission) to personalize content.
  9. Product Preferences: Data about the products you view, add to your cart, or purchase helps us tailor recommendations.

We obtain this data through direct user input, automated systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies, a common technology, to enhance your browsing experience and gather analytics. Cookies can be categorized as:

  1. Strictly Necessary: These cookies enable basic functions and navigation on our site.
  2. Preferences: They remember user preferences for a personalized experience.
  3. Analytics: Used to collect aggregated data for website optimization and performance measurement.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data.

Security Measures

Elderly Care Weslaco Texas has implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit
  • Secure third-party payment processors
  • Regular security audits and updates
  • Training of staff on privacy and security practices

Children’s Privacy

Our services are not directed towards children under 18 years old. We do not knowingly collect or store personal information from children, and you should ensure that any data provided by minors is done with parental consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your information and its usage details
  • Rectification or erasure of inaccurate or incomplete data
  • Restriction on the processing of your data in specific circumstances
  • Right to data portability for transferring your data to another service provider
  • Objection to direct marketing communications
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically.

Contact Information

For any questions regarding privacy, data usage, or to exercise your rights, please contact us:

We value your trust in our company, and we are committed to maintaining the security and privacy of your personal information.